1 Market Overview

1.1 Product Overview and Scope of BPO and ITO Services

1.2 Classification of BPO and ITO Services by Type

1.2.1 Overview: Global BPO and ITO Services Market Size by Type: 2020 Versus 2021 Versus 2026

1.2.2 Global BPO and ITO Services Revenue Market Share by Type in 2020

1.2.3 Business Process Outsourcing

1.2.4 Infrastructure & Operations Services

1.3 Global BPO and ITO Services Market by Application

1.3.1 Overview: Global BPO and ITO Services Market Size by Application: 2020 Versus 2021 Versus 2026

1.3.2 Banking, Financial Services, and Insurance (BFSI)

1.3.3 Healthcare

1.3.4 Manufacturing

1.3.5 IT & Telecommunication

1.3.6 Retail

1.3.7 Others

1.4 Global BPO and ITO Services Market Size & Forecast

1.5 Global BPO and ITO Services Market Size and Forecast by Region

1.5.1 Global BPO and ITO Services Market Size by Region: 2016 VS 2021 VS 2026

1.5.2 Global BPO and ITO Services Market Size by Region, (2016-2021)

1.5.3 North America BPO and ITO Services Market Size and Prospect (2016-2026)

1.5.4 Europe BPO and ITO Services Market Size and Prospect (2016-2026)

1.5.5 Asia-Pacific BPO and ITO Services Market Size and Prospect (2016-2026)

1.5.6 South America BPO and ITO Services Market Size and Prospect (2016-2026)

1.5.7 Middle East and Africa BPO and ITO Services Market Size and Prospect (2016-2026)

1.6 Market Drivers, Restraints and Trends

1.6.1 BPO and ITO Services Market Drivers

1.6.2 BPO and ITO Services Market Restraints

1.6.3 BPO and ITO Services Trends Analysis

2 Company Profiles

2.1 Accenture

2.1.1 Accenture Details

2.1.2 Accenture Major Business

2.1.3 Accenture BPO and ITO Services Product and Solutions

2.1.4 Accenture BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.1.5 Accenture Recent Developments and Future Plans

2.2 Triniter

2.2.1 Triniter Details

2.2.2 Triniter Major Business

2.2.3 Triniter BPO and ITO Services Product and Solutions

2.2.4 Triniter BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.2.5 Triniter Recent Developments and Future Plans

2.3 IBM

2.3.1 IBM Details

2.3.2 IBM Major Business

2.3.3 IBM BPO and ITO Services Product and Solutions

2.3.4 IBM BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.3.5 IBM Recent Developments and Future Plans

2.4 Cognizant

2.4.1 Cognizant Details

2.4.2 Cognizant Major Business

2.4.3 Cognizant BPO and ITO Services Product and Solutions

2.4.4 Cognizant BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.4.5 Cognizant Recent Developments and Future Plans

2.5 Concentrix

2.5.1 Concentrix Details

2.5.2 Concentrix Major Business

2.5.3 Concentrix BPO and ITO Services Product and Solutions

2.5.4 Concentrix BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.5.5 Concentrix Recent Developments and Future Plans

2.6 Wipro Technologies

2.6.1 Wipro Technologies Details

2.6.2 Wipro Technologies Major Business

2.6.3 Wipro Technologies BPO and ITO Services Product and Solutions

2.6.4 Wipro Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.6.5 Wipro Technologies Recent Developments and Future Plans

2.7 Genpact

2.7.1 Genpact Details

2.7.2 Genpact Major Business

2.7.3 Genpact BPO and ITO Services Product and Solutions

2.7.4 Genpact BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.7.5 Genpact Recent Developments and Future Plans

2.8 ADP

2.8.1 ADP Details

2.8.2 ADP Major Business

2.8.3 ADP BPO and ITO Services Product and Solutions

2.8.4 ADP BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.8.5 ADP Recent Developments and Future Plans

2.9 EXL Service

2.9.1 EXL Service Details

2.9.2 EXL Service Major Business

2.9.3 EXL Service BPO and ITO Services Product and Solutions

2.9.4 EXL Service BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.9.5 EXL Service Recent Developments and Future Plans

2.10 Invensis

2.10.1 Invensis Details

2.10.2 Invensis Major Business

2.10.3 Invensis BPO and ITO Services Product and Solutions

2.10.4 Invensis BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.10.5 Invensis Recent Developments and Future Plans

2.11 SunTec India

2.11.1 SunTec India Details

2.11.2 SunTec India Major Business

2.11.3 SunTec India BPO and ITO Services Product and Solutions

2.11.4 SunTec India BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.11.5 SunTec India Recent Developments and Future Plans

2.12 Intetics

2.12.1 Intetics Details

2.12.2 Intetics Major Business

2.12.3 Intetics BPO and ITO Services Product and Solutions

2.12.4 Intetics BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.12.5 Intetics Recent Developments and Future Plans

2.13 Unity Communications

2.13.1 Unity Communications Details

2.13.2 Unity Communications Major Business

2.13.3 Unity Communications BPO and ITO Services Product and Solutions

2.13.4 Unity Communications BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.13.5 Unity Communications Recent Developments and Future Plans

2.14 Helpware

2.14.1 Helpware Details

2.14.2 Helpware Major Business

2.14.3 Helpware BPO and ITO Services Product and Solutions

2.14.4 Helpware BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.14.5 Helpware Recent Developments and Future Plans

2.15 Plaxonic Technologies

2.15.1 Plaxonic Technologies Details

2.15.2 Plaxonic Technologies Major Business

2.15.3 Plaxonic Technologies BPO and ITO Services Product and Solutions

2.15.4 Plaxonic Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.15.5 Plaxonic Technologies Recent Developments and Future Plans

2.16 Octopus Tech

2.16.1 Octopus Tech Details

2.16.2 Octopus Tech Major Business

2.16.3 Octopus Tech BPO and ITO Services Product and Solutions

2.16.4 Octopus Tech BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.16.5 Octopus Tech Recent Developments and Future Plans

2.17 HCL Technologies

2.17.1 HCL Technologies Details

2.17.2 HCL Technologies Major Business

2.17.3 HCL Technologies BPO and ITO Services Product and Solutions

2.17.4 HCL Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.17.5 HCL Technologies Recent Developments and Future Plans

2.18 TCS

2.18.1 TCS Details

2.18.2 TCS Major Business

2.18.3 TCS BPO and ITO Services Product and Solutions

2.18.4 TCS BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.18.5 TCS Recent Developments and Future Plans

2.19 Sciencesoft

2.19.1 Sciencesoft Details

2.19.2 Sciencesoft Major Business

2.19.3 Sciencesoft BPO and ITO Services Product and Solutions

2.19.4 Sciencesoft BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.19.5 Sciencesoft Recent Developments and Future Plans

2.20 Infosys Technologies

2.20.1 Infosys Technologies Details

2.20.2 Infosys Technologies Major Business

2.20.3 Infosys Technologies BPO and ITO Services Product and Solutions

2.20.4 Infosys Technologies BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.20.5 Infosys Technologies Recent Developments and Future Plans

2.21 Capgemini

2.21.1 Capgemini Details

2.21.2 Capgemini Major Business

2.21.3 Capgemini BPO and ITO Services Product and Solutions

2.21.4 Capgemini BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.21.5 Capgemini Recent Developments and Future Plans

2.22 ISS

2.22.1 ISS Details

2.22.2 ISS Major Business

2.22.3 ISS BPO and ITO Services Product and Solutions

2.22.4 ISS BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.22.5 ISS Recent Developments and Future Plans

2.23 CSC—Computer Sciences Corporation

2.23.1 CSC—Computer Sciences Corporation Details

2.23.2 CSC—Computer Sciences Corporation Major Business

2.23.3 CSC—Computer Sciences Corporation BPO and ITO Services Product and Solutions

2.23.4 CSC—Computer Sciences Corporation BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.23.5 CSC—Computer Sciences Corporation Recent Developments and Future Plans

2.24 Sodexo

2.24.1 Sodexo Details

2.24.2 Sodexo Major Business

2.24.3 Sodexo BPO and ITO Services Product and Solutions

2.24.4 Sodexo BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.24.5 Sodexo Recent Developments and Future Plans

2.25 Colliers International

2.25.1 Colliers International Details

2.25.2 Colliers International Major Business

2.25.3 Colliers International BPO and ITO Services Product and Solutions

2.25.4 Colliers International BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.25.5 Colliers International Recent Developments and Future Plans

2.26 ACS—Affiliated Computer Services

2.26.1 ACS—Affiliated Computer Services Details

2.26.2 ACS—Affiliated Computer Services Major Business

2.26.3 ACS—Affiliated Computer Services BPO and ITO Services Product and Solutions

2.26.4 ACS—Affiliated Computer Services BPO and ITO Services Revenue, Gross Margin and Market Share (2019-2021)

2.26.5 ACS—Affiliated Computer Services Recent Developments and Future Plans

3 Market Competition, by Players

3.1 Global BPO and ITO Services Revenue and Share by Players (2019-2021)

3.2 Market Concentration Rate

3.2.1 Top 5 BPO and ITO Services Players Market Share

3.2.2 Top 10 BPO and ITO Services Players Market Share

3.2.3 Market Competition Trend

3.3 BPO and ITO Services Players Head Office, Products and Services Provided

3.4 Mergers & Acquisitions

3.5 New Entrants and Expansion Plans

4 Market Size Segment by Type

4.1 Global BPO and ITO Services Revenue and Market Share by Type (2016-2021)

4.2 Global BPO and ITO Services Market Forecast by Type (2021-2026)

5 Market Size Segment by Application

5.1 Global BPO and ITO Services Revenue Market Share by Application (2016-2021)

5.2 BPO and ITO Services Market Forecast by Application (2021-2026)

6 North America by Country, by Type, and by Application

6.1 North America BPO and ITO Services Revenue by Type (2016-2026)

6.2 North America BPO and ITO Services Revenue by Application (2016-2026)

6.3 North America BPO and ITO Services Market Size by Country

6.3.1 North America BPO and ITO Services Revenue by Country (2016-2026)

6.3.2 United States BPO and ITO Services Market Size and Forecast (2016-2026)

6.3.3 Canada BPO and ITO Services Market Size and Forecast (2016-2026)

6.3.4 Mexico BPO and ITO Services Market Size and Forecast (2016-2026)

7 Europe by Country, by Type, and by Application

7.1 Europe BPO and ITO Services Revenue by Type (2016-2026)

7.2 Europe BPO and ITO Services Revenue by Application (2016-2026)

7.3 Europe BPO and ITO Services Market Size by Country

7.3.1 Europe BPO and ITO Services Revenue by Country (2016-2026)

7.3.2 Germany BPO and ITO Services Market Size and Forecast (2016-2026)

7.3.3 France BPO and ITO Services Market Size and Forecast (2016-2026)

7.3.4 United Kingdom BPO and ITO Services Market Size and Forecast (2016-2026)

7.3.5 Russia BPO and ITO Services Market Size and Forecast (2016-2026)

7.3.6 Italy BPO and ITO Services Market Size and Forecast (2016-2026)

8 Asia-Pacific by Region, by Type, and by Application

8.1 Asia-Pacific BPO and ITO Services Revenue by Type (2016-2026)

8.2 Asia-Pacific BPO and ITO Services Revenue by Application (2016-2026)

8.3 Asia-Pacific BPO and ITO Services Market Size by Region

8.3.1 Asia-Pacific BPO and ITO Services Revenue by Region (2016-2026)

8.3.2 China BPO and ITO Services Market Size and Forecast (2016-2026)

8.3.3 Japan BPO and ITO Services Market Size and Forecast (2016-2026)

8.3.4 South Korea BPO and ITO Services Market Size and Forecast (2016-2026)

8.3.5 India BPO and ITO Services Market Size and Forecast (2016-2026)

8.3.6 Southeast Asia BPO and ITO Services Market Size and Forecast (2016-2026)

8.3.7 Australia BPO and ITO Services Market Size and Forecast (2016-2026)

9 South America by Country, by Type, and by Application

9.1 South America BPO and ITO Services Revenue by Type (2016-2026)

9.2 South America BPO and ITO Services Revenue by Application (2016-2026)

9.3 South America BPO and ITO Services Market Size by Country

9.3.1 South America BPO and ITO Services Revenue by Country (2016-2026)

9.3.2 Brazil BPO and ITO Services Market Size and Forecast (2016-2026)

9.3.3 Argentina BPO and ITO Services Market Size and Forecast (2016-2026)

10 Middle East & Africa by Country, by Type, and by Application

10.1 Middle East & Africa BPO and ITO Services Revenue by Type (2016-2026)

10.2 Middle East & Africa BPO and ITO Services Revenue by Application (2016-2026)

10.3 Middle East & Africa BPO and ITO Services Market Size by Country

10.3.1 Middle East & Africa BPO and ITO Services Revenue by Country (2016-2026)

10.3.2 Turkey BPO and ITO Services Market Size and Forecast (2016-2026)

10.3.3 Saudi Arabia BPO and ITO Services Market Size and Forecast (2016-2026)

10.3.4 UAE BPO and ITO Services Market Size and Forecast (2016-2026)

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Process and Data Source

12.3 Disclaimer

List of Tables

Table 1. Global BPO and ITO Services Revenue by Type, (USD Million), 2020 VS 2021 VS 2026

Table 2. Global BPO and ITO Services Revenue by Application, (USD Million), 2020 VS 2021 VS 2026

Table 3. Global Market BPO and ITO Services Revenue (Million USD) Comparison by Region (2016 VS 2021 VS 2026)

Table 4. Global BPO and ITO Services Revenue (USD Million) by Region (2016-2021)

Table 5. Global BPO and ITO Services Revenue Market Share by Region (2021-2026)

Table 6. Accenture Corporate Information, Head Office, and Major Competitors

Table 7. Accenture Major Business

Table 8. Accenture BPO and ITO Services Product and Solutions

Table 9. Accenture BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 10. Triniter Corporate Information, Head Office, and Major Competitors

Table 11. Triniter Major Business

Table 12. Triniter BPO and ITO Services Product and Solutions

Table 13. Triniter BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 14. IBM Corporate Information, Head Office, and Major Competitors

Table 15. IBM Major Business

Table 16. IBM BPO and ITO Services Product and Solutions

Table 17. IBM BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 18. Cognizant Corporate Information, Head Office, and Major Competitors

Table 19. Cognizant Major Business

Table 20. Cognizant BPO and ITO Services Product and Solutions

Table 21. Cognizant BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 22. Concentrix Corporate Information, Head Office, and Major Competitors

Table 23. Concentrix Major Business

Table 24. Concentrix BPO and ITO Services Product and Solutions

Table 25. Concentrix BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 26. Wipro Technologies Corporate Information, Head Office, and Major Competitors

Table 27. Wipro Technologies Major Business

Table 28. Wipro Technologies BPO and ITO Services Product and Solutions

Table 29. Wipro Technologies BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 30. Genpact Corporate Information, Head Office, and Major Competitors

Table 31. Genpact Major Business

Table 32. Genpact BPO and ITO Services Product and Solutions

Table 33. Genpact BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 34. ADP Corporate Information, Head Office, and Major Competitors

Table 35. ADP Major Business

Table 36. ADP BPO and ITO Services Product and Solutions

Table 37. ADP BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 38. EXL Service Corporate Information, Head Office, and Major Competitors

Table 39. EXL Service Major Business

Table 40. EXL Service BPO and ITO Services Product and Solutions

Table 41. EXL Service BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 42. Invensis Corporate Information, Head Office, and Major Competitors

Table 43. Invensis Major Business

Table 44. Invensis BPO and ITO Services Product and Solutions

Table 45. Invensis BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 46. SunTec India Corporate Information, Head Office, and Major Competitors

Table 47. SunTec India Major Business

Table 48. SunTec India BPO and ITO Services Product and Solutions

Table 49. SunTec India BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 50. Intetics Corporate Information, Head Office, and Major Competitors

Table 51. Intetics Major Business

Table 52. Intetics BPO and ITO Services Product and Solutions

Table 53. Intetics BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 54. Unity Communications Corporate Information, Head Office, and Major Competitors

Table 55. Unity Communications Major Business

Table 56. Unity Communications BPO and ITO Services Product and Solutions

Table 57. Unity Communications BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 58. Helpware Corporate Information, Head Office, and Major Competitors

Table 59. Helpware Major Business

Table 60. Helpware BPO and ITO Services Product and Solutions

Table 61. Helpware BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 62. Plaxonic Technologies Corporate Information, Head Office, and Major Competitors

Table 63. Plaxonic Technologies Major Business

Table 64. Plaxonic Technologies BPO and ITO Services Product and Solutions

Table 65. Plaxonic Technologies BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 66. Octopus Tech Corporate Information, Head Office, and Major Competitors

Table 67. Octopus Tech Major Business

Table 68. Octopus Tech BPO and ITO Services Product and Solutions

Table 69. Octopus Tech BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 70. HCL Technologies Corporate Information, Head Office, and Major Competitors

Table 71. HCL Technologies Major Business

Table 72. HCL Technologies BPO and ITO Services Product and Solutions

Table 73. HCL Technologies BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 74. TCS Corporate Information, Head Office, and Major Competitors

Table 75. TCS Major Business

Table 76. TCS BPO and ITO Services Product and Solutions

Table 77. TCS BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 78. Sciencesoft Corporate Information, Head Office, and Major Competitors

Table 79. Sciencesoft Major Business

Table 80. Sciencesoft BPO and ITO Services Product and Solutions

Table 81. Sciencesoft BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 82. Infosys Technologies Corporate Information, Head Office, and Major Competitors

Table 83. Infosys Technologies Major Business

Table 84. Infosys Technologies BPO and ITO Services Product and Solutions

Table 85. Infosys Technologies BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 86. Capgemini Corporate Information, Head Office, and Major Competitors

Table 87. Capgemini Major Business

Table 88. Capgemini BPO and ITO Services Product and Solutions

Table 89. Capgemini BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 90. ISS Corporate Information, Head Office, and Major Competitors

Table 91. ISS Major Business

Table 92. ISS BPO and ITO Services Product and Solutions

Table 93. ISS BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 94. CSC—Computer Sciences Corporation Corporate Information, Head Office, and Major Competitors

Table 95. CSC—Computer Sciences Corporation Major Business

Table 96. CSC—Computer Sciences Corporation BPO and ITO Services Product and Solutions

Table 97. CSC—Computer Sciences Corporation BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 98. Sodexo Corporate Information, Head Office, and Major Competitors

Table 99. Sodexo Major Business

Table 100. Sodexo BPO and ITO Services Product and Solutions

Table 101. Sodexo BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 102. Colliers International Corporate Information, Head Office, and Major Competitors

Table 103. Colliers International Major Business

Table 104. Colliers International BPO and ITO Services Product and Solutions

Table 105. Colliers International BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 106. ACS—Affiliated Computer Services Corporate Information, Head Office, and Major Competitors

Table 107. ACS—Affiliated Computer Services Major Business

Table 108. ACS—Affiliated Computer Services BPO and ITO Services Product and Solutions

Table 109. ACS—Affiliated Computer Services BPO and ITO Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 110. Global BPO and ITO Services Revenue (USD Million) by Players (2019-2021)

Table 111. Global BPO and ITO Services Revenue Share by Players (2019-2021)

Table 112. Breakdown of BPO and ITO Services by Company Type (Tier 1, Tier 2 and Tier 3)

Table 113. BPO and ITO Services Players Head Office, Products and Services Provided

Table 114. BPO and ITO Services Mergers & Acquisitions in the Past Five Years

Table 115. BPO and ITO Services New Entrants and Expansion Plans

Table 116. Global BPO and ITO Services Revenue (USD Million) by Type (2016-2021)

Table 117. Global BPO and ITO Services Revenue Share by Type (2016-2021)

Table 118. Global BPO and ITO Services Revenue Forecast by Type (2021-2026)

Table 119. Global BPO and ITO Services Revenue by Application (2016-2021)

Table 120. Global BPO and ITO Services Revenue Forecast by Application (2021-2026)

Table 121. North America BPO and ITO Services Revenue by Type (2016-2021) & (USD Million)

Table 122. North America BPO and ITO Services Revenue by Type (2021-2026) & (USD Million)

Table 123. North America BPO and ITO Services Revenue by Application (2016-2021) & (USD Million)

Table 124. North America BPO and ITO Services Revenue by Application (2021-2026) & (USD Million)

Table 125. North America BPO and ITO Services Revenue by Country (2016-2021) & (USD Million)

Table 126. North America BPO and ITO Services Revenue by Country (2021-2026) & (USD Million)

Table 127. Europe BPO and ITO Services Revenue by Type (2016-2021) & (USD Million)

Table 128. Europe BPO and ITO Services Revenue by Type (2021-2026) & (USD Million)

Table 129. Europe BPO and ITO Services Revenue by Application (2016-2021) & (USD Million)

Table 130. Europe BPO and ITO Services Revenue by Application (2021-2026) & (USD Million)

Table 131. Europe BPO and ITO Services Revenue by Country (2016-2021) & (USD Million)

Table 132. Europe BPO and ITO Services Revenue by Country (2021-2026) & (USD Million)

Table 133. Asia-Pacific BPO and ITO Services Revenue by Type (2016-2021) & (USD Million)

Table 134. Asia-Pacific BPO and ITO Services Revenue by Type (2021-2026) & (USD Million)

Table 135. Asia-Pacific BPO and ITO Services Revenue by Application (2016-2021) & (USD Million)

Table 136. Asia-Pacific BPO and ITO Services Revenue by Application (2021-2026) & (USD Million)

Table 137. Asia-Pacific BPO and ITO Services Revenue by Region (2016-2021) & (USD Million)

Table 138. Asia-Pacific BPO and ITO Services Revenue by Region (2021-2026) & (USD Million)

Table 139. South America BPO and ITO Services Revenue by Type (2016-2021) & (USD Million)

Table 140. South America BPO and ITO Services Revenue by Type (2021-2026) & (USD Million)

Table 141. South America BPO and ITO Services Revenue by Application (2016-2021) & (USD Million)

Table 142. South America BPO and ITO Services Revenue by Application (2021-2026) & (USD Million)

Table 143. South America BPO and ITO Services Revenue by Country (2016-2021) & (USD Million)

Table 144. South America BPO and ITO Services Revenue by Country (2021-2026) & (USD Million)

Table 145. Middle East & Africa BPO and ITO Services Revenue by Type (2016-2021) & (USD Million)

Table 146. Middle East & Africa BPO and ITO Services Revenue by Type (2021-2026) & (USD Million)

Table 147. Middle East & Africa BPO and ITO Services Revenue by Application (2016-2021) & (USD Million)

Table 148. Middle East & Africa BPO and ITO Services Revenue by Application (2021-2026) & (USD Million)

Table 149. Middle East & Africa BPO and ITO Services Revenue by Country (2016-2021) & (USD Million)

Table 150. Middle East & Africa BPO and ITO Services Revenue by Country (2021-2026) & (USD Million)

List of Figures

Figure 1. BPO and ITO Services Picture

Figure 2. Global BPO and ITO Services Revenue Market Share by Type in 2020

Figure 3. Business Process Outsourcing

Figure 4. Infrastructure & Operations Services

Figure 5. BPO and ITO Services Revenue Market Share by Application in 2020

Figure 6. Banking, Financial Services, and Insurance (BFSI) Picture

Figure 7. Healthcare Picture

Figure 8. Manufacturing Picture

Figure 9. IT & Telecommunication Picture

Figure 10. Retail Picture

Figure 11. Others Picture

Figure 12. Global BPO and ITO Services Revenue, (USD Million): 2020 VS 2021 VS 2026

Figure 13. Global BPO and ITO Services Revenue and Forecast (2016-2026) & (USD Million)

Figure 14. Global BPO and ITO Services Revenue Market Share by Region (2016-2026)

Figure 15. Global BPO and ITO Services Revenue Market Share by Region in 2020

Figure 16. North America BPO and ITO Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 17. Europe BPO and ITO Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 18. Asia-Pacific BPO and ITO Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 19. South America BPO and ITO Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 20. BPO and ITO Services Market Drivers

Figure 21. BPO and ITO Services Market Restraints

Figure 22. BPO and ITO Services Market Trends

Figure 23. Accenture Recent Developments and Future Plans

Figure 24. Triniter Recent Developments and Future Plans

Figure 25. IBM Recent Developments and Future Plans

Figure 26. Cognizant Recent Developments and Future Plans

Figure 27. Concentrix Recent Developments and Future Plans

Figure 28. Wipro Technologies Recent Developments and Future Plans

Figure 29. Genpact Recent Developments and Future Plans

Figure 30. ADP Recent Developments and Future Plans

Figure 31. EXL Service Recent Developments and Future Plans

Figure 32. Invensis Recent Developments and Future Plans

Figure 33. SunTec India Recent Developments and Future Plans

Figure 34. Intetics Recent Developments and Future Plans

Figure 35. Unity Communications Recent Developments and Future Plans

Figure 36. Helpware Recent Developments and Future Plans

Figure 37. Plaxonic Technologies Recent Developments and Future Plans

Figure 38. Octopus Tech Recent Developments and Future Plans

Figure 39. HCL Technologies Recent Developments and Future Plans

Figure 40. TCS Recent Developments and Future Plans

Figure 41. Sciencesoft Recent Developments and Future Plans

Figure 42. Infosys Technologies Recent Developments and Future Plans

Figure 43. Capgemini Recent Developments and Future Plans

Figure 44. ISS Recent Developments and Future Plans

Figure 45. CSC—Computer Sciences Corporation Recent Developments and Future Plans

Figure 46. CSC—Computer Sciences Corporation Recent Developments and Future Plans

Figure 47. Sodexo Recent Developments and Future Plans

Figure 48. Colliers International Recent Developments and Future Plans

Figure 49. ACS—Affiliated Computer Services Recent Developments and Future Plans

Figure 50. Global BPO and ITO Services Revenue Share by Players in 2020

Figure 51. BPO and ITO Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)

Figure 52. Global Top 3 Players BPO and ITO Services Revenue Market Share in 2020

Figure 53. Global Top 10 Players BPO and ITO Services Revenue Market Share in 2020

Figure 54. Key Players Market Share Trend (Top 3 Market Share: 2019 VS 2020 VS 2021)

Figure 55. Global BPO and ITO Services Revenue Share by Type in 2020

Figure 56. Global BPO and ITO Services Market Share Forecast by Type (2021-2026)

Figure 57. Global BPO and ITO Services Revenue Share by Application in 2020

Figure 58. Global BPO and ITO Services Market Share Forecast by Application (2021-2026)

Figure 59. North America BPO and ITO Services Sales Market Share by Type (2016-2026)

Figure 60. North America BPO and ITO Services Sales Market Share by Application (2016-2026)

Figure 61. North America BPO and ITO Services Revenue Market Share by Country (2016-2026)

Figure 62. United States BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 63. Canada BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 64. Mexico BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 65. Europe BPO and ITO Services Sales Market Share by Type (2016-2026)

Figure 66. Europe BPO and ITO Services Sales Market Share by Application (2016-2026)

Figure 67. Europe BPO and ITO Services Revenue Market Share by Country (2016-2026)

Figure 68. Germany BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 69. France BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 70. United Kingdom BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 71. Russia BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 72. Italy BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 73. Asia-Pacific BPO and ITO Services Sales Market Share by Type (2016-2026)

Figure 74. Asia-Pacific BPO and ITO Services Sales Market Share by Application (2016-2026)

Figure 75. Asia-Pacific BPO and ITO Services Revenue Market Share by Region (2016-2026)

Figure 76. China BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 77. Japan BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 78. South Korea BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 79. India BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 80. Southeast Asia BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 81. Australia BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 82. South America BPO and ITO Services Sales Market Share by Type (2016-2026)

Figure 83. South America BPO and ITO Services Sales Market Share by Application (2016-2026)

Figure 84. South America BPO and ITO Services Revenue Market Share by Country (2016-2026)

Figure 85. Brazil BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 86. Argentina BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 87. Middle East and Africa BPO and ITO Services Sales Market Share by Type (2016-2026)

Figure 88. Middle East and Africa BPO and ITO Services Sales Market Share by Application (2016-2026)

Figure 89. Middle East and Africa BPO and ITO Services Revenue Market Share by Country (2016-2026)

Figure 90. Turkey BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 91. Saudi Arabia BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 92. UAE BPO and ITO Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 93. Methodology

Figure 94. Research Process and Data Source