Global Business Process Outsourcing (BPO) Services Market 2021 by Company, Regions, Type and Application, Forecast to 2026

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  • calendar_today Published On: Mar, 2021
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The Business Process Outsourcing (BPO) Services market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

According to our latest research, the global Business Process Outsourcing (BPO) Services size is estimated to be USD xx million in 2026 from USD xx million in 2020, with a change XX% between 2020 and 2021. The global Business Process Outsourcing (BPO) Services market size is expected to grow at a CAGR of xx% for the next five years.

Market segmentation

Business Process Outsourcing (BPO) Services market is split by Type and by Application. For the period 2016-2026, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type, covers

Customer Services

Finance and Accounting

Human Resources

Procurement

KPO

Others

Market segment by Application, can be divided into

BFSI

Manufacturing

Healthcare

Retail

IT and Telecommunication

Others

Market segment by players, this report covers

IBM Corporation (U.S.)

Syntel Inc. (U.S.)

Xerox Corporation (U.S.)

Infosys BPO Ltd. (India)

ADP LLC. (U.S.)

Accenture PLC (Ireland)

Aon Hewitt (U.S.)

Tata Consultancy Services Limited (India)

Capgemini (France)

Wipro Limited (India)

Market segment by regions, regional analysis covers

North America (United States, Canada, and Mexico)

Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)

South America (Brazil, Argentina, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Market Overview

1.1 Product Overview and Scope of Business Process Outsourcing (BPO) Services

1.2 Classification of Business Process Outsourcing (BPO) Services by Type

1.2.1 Overview: Global Business Process Outsourcing (BPO) Services Market Size by Type: 2020 Versus 2021 Versus 2026

1.2.2 Global Business Process Outsourcing (BPO) Services Revenue Market Share by Type in 2020

1.2.3 Customer Services

1.2.4 Finance and Accounting

1.2.5 Human Resources

1.2.6 Procurement

1.2.7 KPO

1.2.8 Others

1.3 Global Business Process Outsourcing (BPO) Services Market by Application

1.3.1 Overview: Global Business Process Outsourcing (BPO) Services Market Size by Application: 2020 Versus 2021 Versus 2026

1.3.2 BFSI

1.3.3 Manufacturing

1.3.4 Healthcare

1.3.5 Retail

1.3.6 IT and Telecommunication

1.3.7 Others

1.4 Global Business Process Outsourcing (BPO) Services Market Size & Forecast

1.5 Global Business Process Outsourcing (BPO) Services Market Size and Forecast by Region

1.5.1 Global Business Process Outsourcing (BPO) Services Market Size by Region: 2016 VS 2021 VS 2026

1.5.2 Global Business Process Outsourcing (BPO) Services Market Size by Region, (2016-2021)

1.5.3 North America Business Process Outsourcing (BPO) Services Market Size and Prospect (2016-2026)

1.5.4 Europe Business Process Outsourcing (BPO) Services Market Size and Prospect (2016-2026)

1.5.5 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size and Prospect (2016-2026)

1.5.6 South America Business Process Outsourcing (BPO) Services Market Size and Prospect (2016-2026)

1.5.7 Middle East and Africa Business Process Outsourcing (BPO) Services Market Size and Prospect (2016-2026)

1.6 Market Drivers, Restraints and Trends

1.6.1 Business Process Outsourcing (BPO) Services Market Drivers

1.6.2 Business Process Outsourcing (BPO) Services Market Restraints

1.6.3 Business Process Outsourcing (BPO) Services Trends Analysis

2 Company Profiles

2.1 IBM Corporation (U.S.)

2.1.1 IBM Corporation (U.S.) Details

2.1.2 IBM Corporation (U.S.) Major Business

2.1.3 IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

2.1.4 IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.1.5 IBM Corporation (U.S.) Recent Developments and Future Plans

2.2 Syntel Inc. (U.S.)

2.2.1 Syntel Inc. (U.S.) Details

2.2.2 Syntel Inc. (U.S.) Major Business

2.2.3 Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

2.2.4 Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.2.5 Syntel Inc. (U.S.) Recent Developments and Future Plans

2.3 Xerox Corporation (U.S.)

2.3.1 Xerox Corporation (U.S.) Details

2.3.2 Xerox Corporation (U.S.) Major Business

2.3.3 Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

2.3.4 Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.3.5 Xerox Corporation (U.S.) Recent Developments and Future Plans

2.4 Infosys BPO Ltd. (India)

2.4.1 Infosys BPO Ltd. (India) Details

2.4.2 Infosys BPO Ltd. (India) Major Business

2.4.3 Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Product and Solutions

2.4.4 Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.4.5 Infosys BPO Ltd. (India) Recent Developments and Future Plans

2.5 ADP LLC. (U.S.)

2.5.1 ADP LLC. (U.S.) Details

2.5.2 ADP LLC. (U.S.) Major Business

2.5.3 ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

2.5.4 ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.5.5 ADP LLC. (U.S.) Recent Developments and Future Plans

2.6 Accenture PLC (Ireland)

2.6.1 Accenture PLC (Ireland) Details

2.6.2 Accenture PLC (Ireland) Major Business

2.6.3 Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Product and Solutions

2.6.4 Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.6.5 Accenture PLC (Ireland) Recent Developments and Future Plans

2.7 Aon Hewitt (U.S.)

2.7.1 Aon Hewitt (U.S.) Details

2.7.2 Aon Hewitt (U.S.) Major Business

2.7.3 Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

2.7.4 Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.7.5 Aon Hewitt (U.S.) Recent Developments and Future Plans

2.8 Tata Consultancy Services Limited (India)

2.8.1 Tata Consultancy Services Limited (India) Details

2.8.2 Tata Consultancy Services Limited (India) Major Business

2.8.3 Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Product and Solutions

2.8.4 Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.8.5 Tata Consultancy Services Limited (India) Recent Developments and Future Plans

2.9 Capgemini (France)

2.9.1 Capgemini (France) Details

2.9.2 Capgemini (France) Major Business

2.9.3 Capgemini (France) Business Process Outsourcing (BPO) Services Product and Solutions

2.9.4 Capgemini (France) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.9.5 Capgemini (France) Recent Developments and Future Plans

2.10 Wipro Limited (India)

2.10.1 Wipro Limited (India) Details

2.10.2 Wipro Limited (India) Major Business

2.10.3 Wipro Limited (India) Business Process Outsourcing (BPO) Services Product and Solutions

2.10.4 Wipro Limited (India) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2019-2021)

2.10.5 Wipro Limited (India) Recent Developments and Future Plans

3 Market Competition, by Players

3.1 Global Business Process Outsourcing (BPO) Services Revenue and Share by Players (2019-2021)

3.2 Market Concentration Rate

3.2.1 Top 3 Business Process Outsourcing (BPO) Services Players Market Share

3.2.2 Top 10 Business Process Outsourcing (BPO) Services Players Market Share

3.2.3 Market Competition Trend

3.3 Business Process Outsourcing (BPO) Services Players Head Office, Products and Services Provided

3.4 Mergers & Acquisitions

3.5 New Entrants and Expansion Plans

4 Market Size Segment by Type

4.1 Global Business Process Outsourcing (BPO) Services Revenue and Market Share by Type (2016-2021)

4.2 Global Business Process Outsourcing (BPO) Services Market Forecast by Type (2021-2026)

5 Market Size Segment by Application

5.1 Global Business Process Outsourcing (BPO) Services Revenue Market Share by Application (2016-2021)

5.2 Business Process Outsourcing (BPO) Services Market Forecast by Application (2021-2026)

6 North America by Country, by Type, and by Application

6.1 North America Business Process Outsourcing (BPO) Services Revenue by Type (2016-2026)

6.2 North America Business Process Outsourcing (BPO) Services Revenue by Application (2016-2026)

6.3 North America Business Process Outsourcing (BPO) Services Market Size by Country

6.3.1 North America Business Process Outsourcing (BPO) Services Revenue by Country (2016-2026)

6.3.2 United States Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

6.3.3 Canada Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

6.3.4 Mexico Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

7 Europe by Country, by Type, and by Application

7.1 Europe Business Process Outsourcing (BPO) Services Revenue by Type (2016-2026)

7.2 Europe Business Process Outsourcing (BPO) Services Revenue by Application (2016-2026)

7.3 Europe Business Process Outsourcing (BPO) Services Market Size by Country

7.3.1 Europe Business Process Outsourcing (BPO) Services Revenue by Country (2016-2026)

7.3.2 Germany Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

7.3.3 France Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

7.3.4 United Kingdom Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

7.3.5 Russia Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

7.3.6 Italy Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

8 Asia-Pacific by Region, by Type, and by Application

8.1 Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Type (2016-2026)

8.2 Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Application (2016-2026)

8.3 Asia-Pacific Business Process Outsourcing (BPO) Services Market Size by Region

8.3.1 Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Region (2016-2026)

8.3.2 China Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

8.3.3 Japan Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

8.3.4 South Korea Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

8.3.5 India Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

8.3.6 Southeast Asia Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

8.3.7 Australia Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

9 South America by Country, by Type, and by Application

9.1 South America Business Process Outsourcing (BPO) Services Revenue by Type (2016-2026)

9.2 South America Business Process Outsourcing (BPO) Services Revenue by Application (2016-2026)

9.3 South America Business Process Outsourcing (BPO) Services Market Size by Country

9.3.1 South America Business Process Outsourcing (BPO) Services Revenue by Country (2016-2026)

9.3.2 Brazil Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

9.3.3 Argentina Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

10 Middle East & Africa by Country, by Type, and by Application

10.1 Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Type (2016-2026)

10.2 Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Application (2016-2026)

10.3 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Country

10.3.1 Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Country (2016-2026)

10.3.2 Turkey Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

10.3.3 Saudi Arabia Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

10.3.4 UAE Business Process Outsourcing (BPO) Services Market Size and Forecast (2016-2026)

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Process and Data Source

12.3 Disclaimer

List of Tables

Table 1. Global Business Process Outsourcing (BPO) Services Revenue by Type, (USD Million), 2020 VS 2021 VS 2026

Table 2. Global Business Process Outsourcing (BPO) Services Revenue by Application, (USD Million), 2020 VS 2021 VS 2026

Table 3. Global Market Business Process Outsourcing (BPO) Services Revenue (Million USD) Comparison by Region (2016 VS 2021 VS 2026)

Table 4. Global Business Process Outsourcing (BPO) Services Revenue (USD Million) by Region (2016-2021)

Table 5. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Region (2021-2026)

Table 6. IBM Corporation (U.S.) Corporate Information, Head Office, and Major Competitors

Table 7. IBM Corporation (U.S.) Major Business

Table 8. IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

Table 9. IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 10. Syntel Inc. (U.S.) Corporate Information, Head Office, and Major Competitors

Table 11. Syntel Inc. (U.S.) Major Business

Table 12. Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

Table 13. Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 14. Xerox Corporation (U.S.) Corporate Information, Head Office, and Major Competitors

Table 15. Xerox Corporation (U.S.) Major Business

Table 16. Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

Table 17. Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 18. Infosys BPO Ltd. (India) Corporate Information, Head Office, and Major Competitors

Table 19. Infosys BPO Ltd. (India) Major Business

Table 20. Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Product and Solutions

Table 21. Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 22. ADP LLC. (U.S.) Corporate Information, Head Office, and Major Competitors

Table 23. ADP LLC. (U.S.) Major Business

Table 24. ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

Table 25. ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 26. Accenture PLC (Ireland) Corporate Information, Head Office, and Major Competitors

Table 27. Accenture PLC (Ireland) Major Business

Table 28. Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Product and Solutions

Table 29. Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 30. Aon Hewitt (U.S.) Corporate Information, Head Office, and Major Competitors

Table 31. Aon Hewitt (U.S.) Major Business

Table 32. Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Product and Solutions

Table 33. Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 34. Tata Consultancy Services Limited (India) Corporate Information, Head Office, and Major Competitors

Table 35. Tata Consultancy Services Limited (India) Major Business

Table 36. Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Product and Solutions

Table 37. Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 38. Capgemini (France) Corporate Information, Head Office, and Major Competitors

Table 39. Capgemini (France) Major Business

Table 40. Capgemini (France) Business Process Outsourcing (BPO) Services Product and Solutions

Table 41. Capgemini (France) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 42. Wipro Limited (India) Corporate Information, Head Office, and Major Competitors

Table 43. Wipro Limited (India) Major Business

Table 44. Wipro Limited (India) Business Process Outsourcing (BPO) Services Product and Solutions

Table 45. Wipro Limited (India) Business Process Outsourcing (BPO) Services Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 46. Global Business Process Outsourcing (BPO) Services Revenue (USD Million) by Players (2019-2021)

Table 47. Global Business Process Outsourcing (BPO) Services Revenue Share by Players (2019-2021)

Table 48. Breakdown of Business Process Outsourcing (BPO) Services by Company Type (Tier 1, Tier 2 and Tier 3)

Table 49. Business Process Outsourcing (BPO) Services Players Head Office, Products and Services Provided

Table 50. Business Process Outsourcing (BPO) Services Mergers & Acquisitions in the Past Five Years

Table 51. Business Process Outsourcing (BPO) Services New Entrants and Expansion Plans

Table 52. Global Business Process Outsourcing (BPO) Services Revenue (USD Million) by Type (2016-2021)

Table 53. Global Business Process Outsourcing (BPO) Services Revenue Share by Type (2016-2021)

Table 54. Global Business Process Outsourcing (BPO) Services Revenue Forecast by Type (2021-2026)

Table 55. Global Business Process Outsourcing (BPO) Services Revenue by Application (2016-2021)

Table 56. Global Business Process Outsourcing (BPO) Services Revenue Forecast by Application (2021-2026)

Table 57. North America Business Process Outsourcing (BPO) Services Revenue by Type (2016-2021) & (USD Million)

Table 58. North America Business Process Outsourcing (BPO) Services Revenue by Type (2021-2026) & (USD Million)

Table 59. North America Business Process Outsourcing (BPO) Services Revenue by Application (2016-2021) & (USD Million)

Table 60. North America Business Process Outsourcing (BPO) Services Revenue by Application (2021-2026) & (USD Million)

Table 61. North America Business Process Outsourcing (BPO) Services Revenue by Country (2016-2021) & (USD Million)

Table 62. North America Business Process Outsourcing (BPO) Services Revenue by Country (2021-2026) & (USD Million)

Table 63. Europe Business Process Outsourcing (BPO) Services Revenue by Type (2016-2021) & (USD Million)

Table 64. Europe Business Process Outsourcing (BPO) Services Revenue by Type (2021-2026) & (USD Million)

Table 65. Europe Business Process Outsourcing (BPO) Services Revenue by Application (2016-2021) & (USD Million)

Table 66. Europe Business Process Outsourcing (BPO) Services Revenue by Application (2021-2026) & (USD Million)

Table 67. Europe Business Process Outsourcing (BPO) Services Revenue by Country (2016-2021) & (USD Million)

Table 68. Europe Business Process Outsourcing (BPO) Services Revenue by Country (2021-2026) & (USD Million)

Table 69. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Type (2016-2021) & (USD Million)

Table 70. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Type (2021-2026) & (USD Million)

Table 71. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Application (2016-2021) & (USD Million)

Table 72. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Application (2021-2026) & (USD Million)

Table 73. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Region (2016-2021) & (USD Million)

Table 74. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue by Region (2021-2026) & (USD Million)

Table 75. South America Business Process Outsourcing (BPO) Services Revenue by Type (2016-2021) & (USD Million)

Table 76. South America Business Process Outsourcing (BPO) Services Revenue by Type (2021-2026) & (USD Million)

Table 77. South America Business Process Outsourcing (BPO) Services Revenue by Application (2016-2021) & (USD Million)

Table 78. South America Business Process Outsourcing (BPO) Services Revenue by Application (2021-2026) & (USD Million)

Table 79. South America Business Process Outsourcing (BPO) Services Revenue by Country (2016-2021) & (USD Million)

Table 80. South America Business Process Outsourcing (BPO) Services Revenue by Country (2021-2026) & (USD Million)

Table 81. Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Type (2016-2021) & (USD Million)

Table 82. Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Type (2021-2026) & (USD Million)

Table 83. Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Application (2016-2021) & (USD Million)

Table 84. Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Application (2021-2026) & (USD Million)

Table 85. Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Country (2016-2021) & (USD Million)

Table 86. Middle East & Africa Business Process Outsourcing (BPO) Services Revenue by Country (2021-2026) & (USD Million)

List of Figures

Figure 1. Business Process Outsourcing (BPO) Services Picture

Figure 2. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Type in 2020

Figure 3. Customer Services

Figure 4. Finance and Accounting

Figure 5. Human Resources

Figure 6. Procurement

Figure 7. KPO

Figure 8. Others

Figure 9. Business Process Outsourcing (BPO) Services Revenue Market Share by Application in 2020

Figure 10. BFSI Picture

Figure 11. Manufacturing Picture

Figure 12. Healthcare Picture

Figure 13. Retail Picture

Figure 14. IT and Telecommunication Picture

Figure 15. Others Picture

Figure 16. Global Business Process Outsourcing (BPO) Services Revenue, (USD Million): 2020 VS 2021 VS 2026

Figure 17. Global Business Process Outsourcing (BPO) Services Revenue and Forecast (2016-2026) & (USD Million)

Figure 18. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Region (2016-2026)

Figure 19. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Region in 2020

Figure 20. North America Business Process Outsourcing (BPO) Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 21. Europe Business Process Outsourcing (BPO) Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 22. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 23. South America Business Process Outsourcing (BPO) Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 24. Middle East and Africa Business Process Outsourcing (BPO) Services Revenue (USD Million) and Growth Rate (2016-2026)

Figure 25. Business Process Outsourcing (BPO) Services Market Drivers

Figure 26. Business Process Outsourcing (BPO) Services Market Restraints

Figure 27. Business Process Outsourcing (BPO) Services Market Trends

Figure 28. IBM Corporation (U.S.) Recent Developments and Future Plans

Figure 29. Syntel Inc. (U.S.) Recent Developments and Future Plans

Figure 30. Xerox Corporation (U.S.) Recent Developments and Future Plans

Figure 31. Infosys BPO Ltd. (India) Recent Developments and Future Plans

Figure 32. ADP LLC. (U.S.) Recent Developments and Future Plans

Figure 33. Accenture PLC (Ireland) Recent Developments and Future Plans

Figure 34. Aon Hewitt (U.S.) Recent Developments and Future Plans

Figure 35. Tata Consultancy Services Limited (India) Recent Developments and Future Plans

Figure 36. Capgemini (France) Recent Developments and Future Plans

Figure 37. Wipro Limited (India) Recent Developments and Future Plans

Figure 38. Global Business Process Outsourcing (BPO) Services Revenue Share by Players in 2020

Figure 39. Business Process Outsourcing (BPO) Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)

Figure 40. Global Top 3 Players Business Process Outsourcing (BPO) Services Revenue Market Share in 2020

Figure 41. Global Top 10 Players Business Process Outsourcing (BPO) Services Revenue Market Share in 2020

Figure 42. Key Players Market Share Trend (Top 3 Market Share: 2019 VS 2020 VS 2021)

Figure 43. Global Business Process Outsourcing (BPO) Services Revenue Share by Type in 2020

Figure 44. Global Business Process Outsourcing (BPO) Services Market Share Forecast by Type (2021-2026)

Figure 45. Global Business Process Outsourcing (BPO) Services Revenue Share by Application in 2020

Figure 46. Global Business Process Outsourcing (BPO) Services Market Share Forecast by Application (2021-2026)

Figure 47. North America Business Process Outsourcing (BPO) Services Sales Market Share by Type (2016-2026)

Figure 48. North America Business Process Outsourcing (BPO) Services Sales Market Share by Application (2016-2026)

Figure 49. North America Business Process Outsourcing (BPO) Services Revenue Market Share by Country (2016-2026)

Figure 50. United States Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 51. Canada Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 52. Mexico Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 53. Europe Business Process Outsourcing (BPO) Services Sales Market Share by Type (2016-2026)

Figure 54. Europe Business Process Outsourcing (BPO) Services Sales Market Share by Application (2016-2026)

Figure 55. Europe Business Process Outsourcing (BPO) Services Revenue Market Share by Country (2016-2026)

Figure 56. Germany Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 57. France Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 58. United Kingdom Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 59. Russia Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 60. Italy Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 61. Asia-Pacific Business Process Outsourcing (BPO) Services Sales Market Share by Type (2016-2026)

Figure 62. Asia-Pacific Business Process Outsourcing (BPO) Services Sales Market Share by Application (2016-2026)

Figure 63. Asia-Pacific Business Process Outsourcing (BPO) Services Revenue Market Share by Region (2016-2026)

Figure 64. China Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 65. Japan Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 66. South Korea Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 67. India Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 68. Southeast Asia Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 69. Australia Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 70. South America Business Process Outsourcing (BPO) Services Sales Market Share by Type (2016-2026)

Figure 71. South America Business Process Outsourcing (BPO) Services Sales Market Share by Application (2016-2026)

Figure 72. South America Business Process Outsourcing (BPO) Services Revenue Market Share by Country (2016-2026)

Figure 73. Brazil Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 74. Argentina Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 75. Middle East and Africa Business Process Outsourcing (BPO) Services Sales Market Share by Type (2016-2026)

Figure 76. Middle East and Africa Business Process Outsourcing (BPO) Services Sales Market Share by Application (2016-2026)

Figure 77. Middle East and Africa Business Process Outsourcing (BPO) Services Revenue Market Share by Country (2016-2026)

Figure 78. Turkey Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 79. Saudi Arabia Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 80. UAE Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 81. Methodology

Figure 82. Research Process and Data Source

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